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WHAT WE DO
Pierce/Wharton Research provides technical writing, technical training, and project management services to software, hardware, telecommunications, and government organizations. We specialize in:
- Software development: Scope, requirements, MS Project schedule, use cases, bug tracking
- Product documentation: User guides, on-line help, data migration, structured authoring
- Training materials: Instructor-led implementation training and partner certification exams
- Virtual teams: Significant experience in working with and writing for ESL audiences
Content Management Systems
Our technical writing and content management methodologies utilize topic-based information types and structured authoring standards such as Oasis DITA. Adherence to international standards ensures quality content that is modular, scaleable, and portable.
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