technical writer
trainer
process management
documentation

California

WHAT WE DO

Pierce/Wharton Research provides technical writing, instructional design, and documentation management services to software, hardware, telecommunications and government organizations. We deliver:

  • Product Documentation: User Guides, on-line help, collateral
  • Training materials: Instructor-led, WBT, certification exams
  • Application Development: Requirements, test plans, use cases
  • Significant experience: Writing and editing for multi-national localization

Content Management Systems

Our instructional design and technical writing methodologies utilize industry standards (such as DITA), to ensure all your content is useable, scaleable and portable. We can:

  • Analyze your documentation requirements
  • Review your authoring and content management tools
  • Implement a content-management process, which fits your budget and resources

 

 



 

 

 



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process analyst
version control