technical writer
trainer
process management
documentation

California

WHAT WE DO

Pierce/Wharton Research provides business process analysis, project management, and technical writing services to software, hardware, telecommunications, and government organizations. We specialize in:

  • Software development: Scope, requirements, MS Project schedule, use cases, bug tracking
  • Product documentation: User guides, on-line help, data migration, structured authoring
  • Training materials: Instructor-led implementation training and partner certification exams
  • Virtual teams: Significant experience in working with and writing for ESL audiences

Single-Source, Modular, Scaleable

Our information architecture and content management methodologies utilize topic-based information types and structured authoring standards such as Oasis DITA. Defining information types and adhering to international standards ensures your documentation is modular, scaleable, and portable.

 

 



 

 

 



View Site Map

process analyst
version control